Abstract: This is English prompt error code Taobao engineer their own definition, refers to the mean is "with failure to pay, payment orders to create merge failure", because the engineers do not know merge English word combined, which in UnionPay.
] titanium media yesterday morning, ushered in the "double 11" hand chop peak, instant payment system is tumbled, many users received "at Tmall is client UnionPay error" error, that is China UnionPay system failure. Today, Alipay and China UnionPay respectively responded, said Never mind wrong with unionpay.
ant gold service brand and the general manager of the public communication department is certified by micro-blog, said the pot of our own back, who can not take away. Alipay said in a statement, "this error with UnionPay really nothing".
after understanding, this is the error code English prompted Taobao engineers to refer to their own definition, means "with failure to pay, payment orders to create merge failure", because the engineers do not know merge English word combined, which in UnionPay.
Alipay apologized to China UnionPay in the statement, "this is a mistake to the Union cause bad effect, we apologize to all colleagues. This measly pot we will not throw to anyone, please firmly buckle on our heads, remind us don’t have such embarrassing mistake."
but China UnionPay said "merge" can be used English "jointpayment", "UnionPay is the combined order", and Alipay English size pop-up write and UnionPay trademark consistent, "which have so happened."
said in a statement after Alipay, China UnionPay also issued a statement saying, now Tmall has not UnionPay network access two and no relationship. In addition, UnionPay also stressed that the UnionPay is the English name of China UnionPay and registered trademarks, China UnionPay has its legal rights and interests, without authorization of any organization and individual shall not use.
have friends to respond to the media, last night, when you pay the problem. In the Taobao client payment displayed above the error of the English, but in the end is the Taobao PC display is Chinese, suggesting that the purchase of goods must be combined to pay, but the point of the merger payment button is still unable to pay for success. The user last night in the Taobao client picked up seven or eight items, because the payment problem and customer service has been to call at 2 in the morning, and finally had to give up buying.
media analysis, although not the fault of Alipay, but Alipay still won.